At jiliji, your privacy matters. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use the jiliji Casino platform in the Philippines.
This Privacy Policy ("Policy") describes how jiliji ("jiliji," "we," "us," or "our") collects, uses, discloses, and safeguards the personal information of users ("Player," "User," or "you") who access or use the jiliji website at jiliji.app and all associated services (collectively, the "Platform"). This Policy is incorporated into and forms part of jiliji's Terms & Conditions. By registering an account or using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.
Six core principles that guide how jiliji handles your personal data
jiliji uses industry-standard SSL encryption, secure data centers, and strict access controls to protect your personal and financial information at every point of interaction on the Platform.
jiliji does not sell, rent, or trade your personal data to third parties for marketing purposes. Your information is shared only where strictly necessary to operate the Platform or comply with legal obligations.
As a jiliji player, you have the right to access, correct, and request deletion of your personal data. You may also object to certain types of processing. Contact our support team to exercise these rights at any time.
jiliji uses cookies and similar technologies to improve your experience, remember your preferences, and analyze Platform usage. You can manage your cookie preferences through your browser settings at any time.
jiliji complies with applicable Philippine data protection laws, including the Data Privacy Act of 2012 (Republic Act No. 10173), and cooperates with the National Privacy Commission where required.
jiliji retains your personal data only for as long as necessary to fulfill the purposes described in this Policy, or as required by applicable law. Data no longer needed is securely deleted or anonymized.
1.1 jiliji collects the following categories of personal information from players and users of the Platform:
1.2 jiliji may also collect additional information where required for identity verification, anti-money laundering compliance, or responsible gaming purposes, including source-of-funds documentation and proof of address.
2.1 jiliji collects personal information through the following means:
2.2 jiliji does not collect sensitive personal information (such as health data or political opinions) except where strictly required for responsible gaming assessments or as mandated by applicable law.
3.1 jiliji uses your personal information for the following purposes:
3.2 Where jiliji wishes to use your information for direct marketing purposes (e.g., promotional offers, new game announcements), we will obtain your prior consent and provide a clear opt-out mechanism in every marketing communication.
4.1 jiliji does not sell, rent, or trade your personal data to third parties. We may share your information with the following categories of recipients only to the extent necessary:
4.2 All third parties with whom jiliji shares personal data are required to implement appropriate data protection measures and are prohibited from using your data for any purpose other than the specific service they provide to jiliji.
5.1 jiliji uses cookies and similar tracking technologies (including web beacons and local storage) to enhance your experience on the Platform. The types of cookies we use include:
5.2 You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the jiliji Platform.
6.1 jiliji implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
6.2 While jiliji takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, jiliji will notify you and the National Privacy Commission in accordance with applicable law.
7.1 jiliji retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law. Specific retention periods include:
7.2 Upon expiry of the applicable retention period, jiliji will securely delete or anonymize your personal data in accordance with its data disposal procedures.
8.1 Under the Philippine Data Privacy Act of 2012 and applicable regulations, you have the following rights with respect to your personal data held by j iliji:
8.2 To exercise any of the above rights, please contact jiliji's Data Protection Officer via live chat or email at [email protected]. jiliji will respond to all data rights requests within thirty (30) days of receipt.
9.1 The jiliji Platform is strictly intended for individuals who are at least twenty-one (21) years of age. jiliji does not knowingly collect personal data from individuals under 21 years of age.
9.2 If jiliji becomes aware that personal data has been collected from a person under 21 years of age, it will take immediate steps to delete such data and close the associated account. If you believe a minor has registered on the Platform, please contact jiliji support immediately.
9.3 Age verification is conducted as part of the account registration and KYC process. jiliji reserves the right to request documentary proof of age at any time and to suspend accounts pending verification.
10.1 In the course of providing the Platform and its services, jiliji may transfer your personal data to service providers located outside the Philippines, including game providers, cloud infrastructure providers, and fraud prevention services.
10.2 Where personal data is transferred outside the Philippines, jiliji ensures that appropriate safeguards are in place to protect your data, including contractual data protection clauses consistent with the requirements of the Philippine Data Privacy Act of 2012.
10.3 By using the jiliji Platform, you consent to the transfer of your personal data to countries outside the Philippines where jiliji's service providers operate, subject to the safeguards described in this section.
11.1 jiliji reserves the right to update or amend this Privacy Policy at any time. The revised Policy will be posted on this page with an updated "Last Updated" date. It is your responsibility to review this Policy periodically.
11.2 For material changes to this Policy, jiliji will make reasonable efforts to notify registered players via email or in-platform notification prior to the changes taking effect. Your continued use of the Platform following notification of changes constitutes your acceptance of the revised Policy.
12.1 If you have any questions, concerns, or requests regarding this Privacy Policy or jiliji's data protection practices, please contact our Data Protection Officer:
12.2 You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you are not satisfied with jiliji's response to your data protection concern.
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